QAPI Success: From Plan to Action

QAPI Success: From Plan to Action


Huddles & Consistent Assignment: Working Together to Build Trust and Reduce Residents’ Distressed Behaviors

Huddles and consistent assignments help staff work together to reduce anti-psychotic medications. Staff at Beth Abraham Centerlight in Bronx, NY huddle throughout the day to share vital information and problem solve. By caring for the same people everyday, staff build trust with residents, and learn how to put them at ease.

They improve outcomes for individual residents, and succeed in organization-wide quality initiatives. These practices allow staff to care from the heart, and the organization to support them in doing so. Beth Abraham Centerlight is a participating in the IPRO New York State Learning & Action Network.