From Institutional to Individualized Care (Part One)

Integrating Individualized Care & Quality Improvement

Centers for Medicare & Medicaid Services (CMS)
Originally Satellite Broadcast & Webcast on Friday, November 3, 2006

The following videos are excerpts from Part One of From Institutional to Individualized Care.

Part one includes information about making the physical environment feel more like “home” for people, individualizing the morning routine, and eliminating the use of alarms. This broadcast provides a framework as well as practical examples to help long term care surveyors, providers, and consumers understand and support individualized care.

  • Section 1: The Deep Meaning of Home

  • Section 2: Implementing Individualized Morning Routines

  • Section 3: One Home’s Journey to Better Clinical Outcomes by Eliminating Alarms

Goals:
The goal of this broadcast is to provide a framework, as well as practical examples to help long term care surveyors, providers, and consumers understand and support individualized care.

Objectives:
After viewing this program, participants will be able to:

  • Identify the roots and key features of individualized care

  • Describe how individualized care is integrated into overall facility operations

  • Describe the continuum of homelessness to home as a roadmap to individualized care

  • Identify various adaptations in care practices where quality of care plus quality of life leads to better clinical outcomes

  • Describe quality improvement principles and practices that support a holistic approach to transformational change

Target Audience:
This program is targeted to Regional Office and State Survey agency LTC Surveyors, LTC providers, QIOs, and consumers.

Faculty:

  • Cathie Brady, Co-Founder, B&F Consulting

  • Barbara Frank, Co-Founder, B&F Consulting

  • Sandy Godfrey, Director of Nursing, St. Camillus Health Center, Whitinsville, MA

  • Brenda Davison, Director of Nursing, Jewish Rehabilitation Center of the North Short, Swampscott, MA

  • Marguerite McLaughlin, Manager of Educational Development, Quality Partners of RI, Providence, RI